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Hours & Services
DAILY OPERATING HOURS:
- MONDAY – WEDNESDAY: 10:00am – 6:00pm
- THURSDAY – FRIDAY: 10:00am – 9:00pm
- SATURDAY: 9:00am – 5:00pm
- SUNDAY: 10:00am – 5:00pm
EXTENDED HOLIDAY HOURS BEGIN: Monday, December 4th, 2023
- MONDAY – FRIDAY: 10:00am – 9:00pm
- SATURDAY: 9:00am – 5:00pm
- SUNDAY: 10:00am – 5:00pm
*PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (418-627-5800) for details.
Holiday Key Dates
- Black Friday: November 24, 10:00am to 9:00pm*
- *Some stores may open at 8am. Please contact stores directly.
- Christmas Eve: December 24, 10:00am – 5:00pm
- Christmas Day: December 25, CLOSED
- Boxing Day: December 26, 1:00pm – 9:00pm
- New Year’s Eve: December 31, 10:00am – 5:00pm
- New Year’s Day: January 1, 11:00am – 6:00pm
MÉGA PARC HOURS
- Méga Parc is open every day except December 25 & January 1. See the complete schedule at mega-parc.com
Regular shopping hours will resume on Monday, January 2, 2023.
Santa Claus is back! Meet the famous character and his elves in his brand-new toy workshop in the Mega Parc. Book your personalized meeting using our appointment platform, and let your child experience a magical moment. Santa visits are by appointment only or subject to availability.
Location: Mega Parc Stage – Level 0 (see map)
If you have any questions or problems with the booking platform, please contact support@audace-co.com.
Hours
Tuesday and Wednesday10:00 AM - 02:00 PM
Thursday and Friday10:00 AM - 08:00 PM
Saturday and Sunday10:00 AM - 05:00 PM
MondayClosed
FAQs and Support
What are Santa’s hours of operation ?
Santa’s Hours of Operation
- From Saturday, November 18 to Saturday, December 3:
- Monday : off
- Tuesday – Wednesday: 10am to 2pm (break from 12-12:30)
- Thursday-Friday : 10am to 8pm (break from 1pm to 2 pm and 5pm to 6pm)
- Saturday – Sunday : 10:00am – 5:00pm (break from 12 to 1 )
From Monday December 4 to December 23
- Monday : off
- Tuesday – Wednesday : 10am to 3pm (break from 12-12:30)
- Thursday-Friday : 10am to 8pm (break from 1pm to 2 pm and 5pm to 6pm)
- Saturday – Sunday : 10:00am – 5:00pm (break from 12 to 1 )
December 24
- 10:00am – 2:30pm (break from 12:00pm to 12:30pm)
Can I see my photos before I buy them?
After your visit, you’ll receive a preview of the photos taken during your child’s meeting with Santa. You can then purchase the complete set of photos for $8.99 plus tax.
Log in to your user account on the appointment platform in the “MY PHOTOS” section. All you have to do is purchase from your user account, directly on the platform.
Accepted payment methods: Visa or Master Card via the STRIPE transaction platform.
Is it free to meet Santa Claus?
Yes, meeting Santa is free of charge. If you’d like to preserve this spontaneous, magical moment, you can purchase a souvenir photo of your child with Santa.
Are appointments only available per family?
Meetings with Santa Claus are offered for families only. You’ll need to register your children individually, and then choose to reserve a family meeting when you book your appointment. Only one family photo will be available. Please note, however, that the duration of the appointment is the same for everyone, even if there are several children at the same time slot. Please allow 5 minutes per family.
Do I absolutely have to reserve a place to meet Santa?
We strongly recommend that you reserve your place to facilitate your visit with Santa. You can also go directly to Santa’s toy factory in Méga Parc and ask the elves to reserve a place for you among those still available.
Date: Thursday, November 23 to Sunday, December 24
Location: Central courtyard (1st and 2nd levels)
The frenzy of the holiday season is settling in at Galeries de la Capitale, and we’re bringing you a combination of enchantment and shopping with the opening of our Christmas market!
- Attitude Hélicoptère
- BeLove
- Chocolats Favoris
- Domaine Steinbach
- Home Fresh
- Packaging kiosk to benefit the Maurice Tanguay Foundation
- La Lichée
- Lambert
- Les Canardises
- Nuda
- Roulez Passion
- Spoutnik
- Solem
- Strom Spa
Hours
Monday - Wednesday10:00 AM - 06:00 PM
Thursday and Friday10:00 AM - 09:00 PM
Saturday09:00 AM - 05:00 PM
Sunday10:00 AM - 05:00 PM
Support a worthy cause by having your Christmas gifts wrapped at the gift-wrapping kiosk on the 2nd level of the central courtyard. All proceeds go to the Maurice Tanguay Foundation.
Dates : Thursday, November 16 to Sunday, November 20 & Thursday, November 30 to Sunday, December 24.
Hours
Monday - Wednesday10:00 AM - 06:00 PM
Thursday and Friday10:00 AM - 09:00 PM
Saturday09:00 AM - 05:00 PM
Sunday10:00 AM - 05:00 PM