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    Guest Services

    Questions? We’re here to help! Our Guest Experience Representatives are at your service during mall hours. Call us at 418-627-5800.

    Chat with us here.


    Our Security team patrols and monitors Galeries de la Capitale and its parking facilities 24-hours a day, 365 days a year.

    The Security office is located in the shopping centre, near Entrance B.
    Click here to view the office on the centre’s map.

    Contact Security: 418-627-5804

    Lost and Found

    If you have misplaced an item, contact Guest Experience at 418-627-5800 or visit the Guest Experience desk. View on map.

    Family Services

    Family Washroom – Galeries de la Capitale offers 3 family washrooms equipped with change tables. View on map.

    Nursing Room – For your convenience, the centre has 3 nursing rooms. View on map.

    Phone Charging

    We don’t have any phone charging stations in the centre.

    Auto Aid Services

    Our security team can provide helpful auto services including battery boosts and assistance with flat-tires. Personal escorts to  your vehicle are also available. For more details, call Security at 418-627-5804.

    EV Chargers

    Charging stations for electric cars are available at the following locations:

    Entrance B

    Entrance E

    Near Simons

    Near MEC

    Near DeSerres


    Available for loan from our Guest Experience desk.

    Strollers/Smart Cart

    Strollers and carts cannot be rented at the Guest Experience desk.

    Wifi In Mall

    Galeries de la Capitale offers complimentary Wifi to guests visiting the shopping centre. Please connect to the network, Wi-Fi Galeries.

    To gain access to the network, users will be kindly asked to provide their email address and postal code, as well as acknowledge the Terms and Conditions and Privacy Statement. Alternatively, users can also be granted access to the network by signing-in in with your Facebook account.

    Pet Policy

    Pets are not permitted in the centre – only service animals are allowed.

    SPC Cards

    Student Price Cards can be purchased from our Guest Experience desk located near entrance G. For more information and terms and conditions, please visit SPCcard.ca.